Privacy Policy — Foxy Bingo
How your personal data is collected, processed and protected when you play bingo and slots at Foxy Bingo, in line with UK GDPR and UKGC obligations.
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Last updated: 2026-04-29 | Operator: LC International Limited (Entain PLC group) | UKGC Licence: 54743
Foxy Bingo is operated by LC International Limited, part of the Entain PLC group, and licensed by the UK Gambling Commission under account number 54743. As a UK-licensed remote gambling operator, the brand is required to comply with the UK GDPR, the Data Protection Act 2018 and the licensing conditions of the UKGC. Personal data collected through foxybingo.com is processed by LC International Limited acting as data controller, with notification filed via the Entain UK group with the Information Commissioner's Office (ICO).
When you register an account, deposit, place a bingo ticket or spin a slot, the operator collects identity data (full name, date of birth, address), contact details (email, phone), payment information (card details, e-wallet identifiers, bank account references for withdrawals) and verification documents required for Know Your Customer (KYC) and anti-money-laundering checks. Gameplay logs, device fingerprints, IP addresses and session metadata are also recorded for security, fraud prevention and responsible-gambling monitoring as mandated by the UKGC LCCP.
Under UK GDPR you retain a full set of data-subject rights: access (a copy of your data), rectification (correcting inaccurate information), erasure (the "right to be forgotten", subject to retention obligations), restriction of processing, data portability, and the right to object to direct marketing. Marketing communications about Foxy Bingo bonuses, bingo rooms or new slots are sent only after opt-in consent, and you can withdraw that consent at any time from the account preferences area without affecting your ability to keep playing.
Data is shared with vetted third-party processors strictly for the purposes of running the service: payment service providers (card acquirers, e-wallet partners), KYC and identity-verification specialists, fraud-detection and risk-scoring suppliers, game-content studios, customer-support platforms, and analytics/CRM tools used by the Entain group. Some processors may operate outside the UK; in that case transfers are protected by UK adequacy regulations or Standard Contractual Clauses. Aggregated, non-identifying data may also be shared with the UKGC and other regulators where legally required.
Retention follows UKGC and HMRC obligations: KYC records, transaction histories and gameplay logs are kept for a minimum of five years after account closure under AML regulations, while marketing-consent records are kept only for as long as your consent is active. To exercise any privacy right, request a data export, raise a complaint or contact the Data Protection Officer, refer to the official LC International privacy notice and use the support channels published on foxybingo.com. If unresolved, complaints can be escalated to the ICO at ico.org.uk.
Data Foxy Bingo Collects
Identity & KYC
Full name, date of birth, residential address, nationality and verification documents (passport, driving licence, utility bills) needed to confirm you are over 18 and UK-resident.
Payment data
Tokenised card numbers, e-wallet IDs (PayPal, Apple Pay), bank-account references for withdrawals, deposit and withdrawal histories required by AML rules.
Gameplay & account logs
Bingo tickets bought, slot spins, bets, wins, session length, deposit/loss limits, self-exclusion settings — used for responsible-gambling monitoring under UKGC LCCP.
Technical & security
IP address, device fingerprint, browser version, geolocation indicators and login timestamps used for fraud detection, multi-accounting checks and account protection.
Communications
Email, phone number, live-chat transcripts and marketing-consent flags. Used to send service messages, transaction confirmations and (where opted in) promotional offers.
Analytics
Pseudonymised behavioural data on which bingo rooms and slots are played, used to improve the platform and personalise the lobby experience.
Your Rights Under UK GDPR
Right of access
Request a copy of all personal data Foxy Bingo holds about you, including KYC records, transaction history and gameplay logs.
Right to rectification
Correct any inaccurate or out-of-date account details — name, address, contact details — directly inside your account or via support.
Right to erasure
Ask for your data to be deleted. Note: KYC, financial and gameplay records are retained for at least five years under UKGC and AML legal obligations even after account closure.
Right to object
Object to processing for direct marketing at any time. You can also opt out of profiling used purely for personalisation in your account settings.
Right to data portability
Receive your data in a structured, machine-readable format and have it transmitted to another controller where technically feasible.
Right to restrict processing
Limit how Foxy Bingo uses your data while a query, complaint or correction request is being investigated.
Contact & Complaints
Data controller
LC International Limited, part of the Entain PLC group. UKGC remote licence number 54743. ICO registration filed via the Entain UK group.
Data Protection Officer
For DSARs, erasure requests or any privacy concern, refer to the LC International privacy notice and contact the DPO via the official support channels on foxybingo.com.
Player support
Account, marketing-consent and cookie questions are handled by the live-chat and help-centre team available 24/7 from inside your foxybingo.com account.
Regulator (ICO)
If a complaint is not resolved, you can escalate to the Information Commissioner's Office at ico.org.uk or call 0303 123 1113. Gambling-licence concerns can be raised with the UKGC.
Policy updates
This privacy summary was last refreshed on 29 April 2026. The authoritative version is the LC International / Foxy Bingo privacy notice published on foxybingo.com, which prevails in case of any discrepancy.
Material changes will be communicated by email to active account holders and posted on the brand site at least 30 days before they take effect, where required by UK GDPR.